These terms set out the rules that apply when you access pk98 and use your account — covering everything from how your wallet works with Easypaisa, Raast or Bank Transfer, to what happens when you contact support. Read them before you start; they form the basis of our relationship with you, and they apply wherever access is permitted under local law.
Applies to all account activity
Covers Easypaisa, Raast & Bank Transfer
Pakistan-region access where law permits
Support contact routes included
POLICY POSTURE
How These Terms Govern Your Account
By opening an account on pk98 and using any part of the platform — whether that is the live casino lobby, slot titles from studios like PG Soft or Habanero, or the sports section — you confirm that you have read and accepted these terms in full. We reserve the right to update these terms, and the version showing at the time of your activity is the one that applies. Where a change is material, we will post a notice in your account dashboard before it takes effect. These terms do not override applicable local law; access to pk98 and eligibility to hold an account depend on the laws of your region. If any provision here is found to be unenforceable under local law, it will not affect the rest of the terms, which remain in force. For account-level queries — wallet transactions made through Easypaisa, Raast or Bank Transfer, account verification steps, or a request to close your account — the current state of your records is always shown in your account after login. Nothing in these terms creates a commercial relationship with any third-party payment provider beyond the function of moving funds to and from your pk98 wallet.
Easypaisa
Raast
Bank Transfer
Account Dashboard
WHAT THIS COVERS
Scope of the pk98 Terms: Inside and Outside
These terms apply specifically to pk98 account holders and govern use of the platform where access is lawful. The table below draws the line between what these terms cover and what falls outside them — so you know exactly where our obligations and yours begin.
Account Access
Creating, verifying and managing your pk98 account — including login credentials, wallet balance and transaction history — falls fully within these terms. Any action taken through your account is governed here.
Wallet Transactions
Deposits and withdrawals processed through Easypaisa, Raast or Bank Transfer are subject to these terms. We describe the process; the payment provider's own terms also apply to the leg handled on their side.
Site Content & Games
Game titles available in the lobby — including content from studios such as CQ9, JDB and Spadegaming — are covered. Rules displayed inside a game session form part of the game provider's terms, not ours.
Third-Party Services
Links or integrations pointing to external services sit outside these terms. We carry no responsibility for the policies of any third-party site or service you reach from pk98 — check their terms separately.
YOUR ACCOUNT RIGHTS
What You Can Do Under These Terms
These terms are not a one-way document. You have practical options available at any time — here is what they are and where you exercise them. You can review your full transaction history, including any Easypaisa, Raast or Bank Transfer activity, directly inside your account dashboard after login. If any personal detail on your account is incorrect, you can update it through the account settings fields; for details that require identity verification, the screen will prompt you through the steps shown there. If you believe a transaction has been handled incorrectly, raise it with our support team — the contact routes are set out in the support section below. You also have the right to request account closure at any time by contacting us through the channels we provide; we will confirm the steps and timeline through the same channel. No action under these rights requires you to provide more information than is necessary to complete that specific request.
Review Your Records
Your full transaction and session history is visible in the account dashboard. No need to contact support first — log in and check the records section directly.
Correct Account Details
Update standard profile fields through account settings. Where identity verification is required, follow the prompts shown on screen at the time — the process is explained there.
Raise a Policy Question
If something in these terms is unclear or you believe they have not been applied correctly to your account, contact support through the routes listed below. We will respond through the same channel.
Request Account Closure
You may ask us to close your account at any time. Reach us via the support contact shown on this page, and we will confirm the closure process and what happens to any remaining wallet balance.
REACH OUR TEAM
Policy Contact Routes
If these terms raise a question you cannot resolve through your account dashboard, our support team is available through the channels below. When contacting us about a policy matter, include your account reference and the specific transaction or section in question — this helps us handle it without unnecessary back-and-forth.
Live Chat
Open the chat widget from any page inside pk98. For policy questions, describe the specific clause or account action you are asking about so the agent can route it correctly.
Email Support
Send your policy query to the support email address listed in the Contact Us section of your account. Include your registered account details and a clear description of the issue.
Account Dashboard
Many policy-related details — including your current terms version, transaction records and wallet status — are visible without contacting support. Check your dashboard first before raising a ticket.
HOW WE HANDLE THIS
Data, Security and Policy Handling at pk98
These terms exist to make your account relationship with us clear and manageable. Here is how we handle the key areas that sit inside them — from account data to how you request a change.
Account Data & Retention
We retain account records — including wallet transactions processed through Easypaisa, Raast or Bank Transfer — for the period required by applicable rules. You can view your own records in the dashboard at any time after login.
Cookies & Site Activity
pk98 uses cookies to maintain session continuity and understand how the platform is used. The cookie settings available to you are shown in the cookie notice accessible from the footer of every page.
Account Security
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, contact us immediately through live chat or email — the steps to secure your account will be provided at that point.
Requesting Changes
To request a change to your account details or to dispute how a term has been applied, reach the support team through the contact routes on this page. We acknowledge all policy-related requests and handle them through the same channel used to raise them.
TERMS FAQ
Your Questions About These Terms, Answered
These are the questions we receive most often about the pk98 terms and conditions — covering account access, wallet rules, data handling and how to raise a concern.
When do these terms apply to my account?
These terms apply from the moment you create a pk98 account and continue for as long as the account is open. Any activity you carry out — whether browsing the lobby, placing a bet, or making a deposit via Easypaisa or Raast — is governed by the version of the terms in place at that time.
What happens if pk98 updates the terms?
If we make a material change to these terms, a notice will appear in your account dashboard before the update takes effect. Continuing to use the platform after the effective date means you have accepted the updated version. The current version is always the one shown on this page.
Do these terms cover my Easypaisa or Raast transactions?
Yes — transactions processed through Easypaisa, Raast or Bank Transfer are covered under these terms on the pk98 side. Each payment provider also has its own terms for the portion of the transaction handled on their infrastructure; both sets apply at the same time.
How do I see which version of the terms is currently in force?
The live version is always published on this page. Your account dashboard may also show the version you last accepted. If there is a discrepancy, the date-stamped version on this page takes precedence. Reach support if you need to confirm which version applied at a specific point in time.
Can I ask for a copy of my account data?
Your transaction history and account details are visible in the dashboard after login. If you need a formal record beyond what the dashboard shows, contact our support team via live chat or email with your account reference and a description of what you need.
What do I do if I think these terms have been applied incorrectly to my account?
Contact our support team through live chat or email and describe the specific clause and account action in question. Include your account reference so we can look at the records directly. We will respond through the same channel and explain how the term was applied.
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